ESSENTIAL INFO

shipping

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RETURNS

  • We offer a 30-day return policy on all purchases made on our website and will refund your order accordingly (minus return shipping). Please contact us at support@luxemasterproducts.com to get your return started.
  • Items purchased from our retailers must be returned and refunded through our retailers. We are unable to accept returns and issue refunds for these items.
  • An order cannot be cancelled once it has been shipped. If you decide to cancel an order after shipment, you will be responsible for the cost of returning the shipment.
  • Returned items must be in the original packaging and in new condition.
  • Please do not assemble or modify a product before returning it. If parts are missing or damaged, please contact us at support@luxemasterproducts.com.

WARRANTY

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